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Policy priorities for UK rail services - market reform, the digital railway and customer service

23 March 2017

Location Details

Guests of Honour
Simon Smith, Director, Passenger Services Design, Department for Transport
Paul Plummer, Chief Executive, Rail Delivery Group

Following recommendations in the ORR’s Retail Market Review into rail ticketing and with Network Rail’s Digital Railway unit beginning its work on rolling out intelligent rail infrastructure, this seminar will assess policy priorities for UK rail services, network management and market reform.

With recent strike action and service disruption in the South of England concerning the introduction of new train management technologies and infrastructure development, and the announcement of a new package of resilience measures for the Southern network, delegates will examine ways in which the rail sector can incorporate 21st century technology and systems thinking. Additional discussion will assess future funding for upgrades following the Autumn Statement announcement of £450 million to be spent on trialling new railway digital signalling on the UK network.

Timed alongside the Transport Select Committee’s series of inquiries on ‘the future of rail’, speakers and delegates will assess the policy outlook for rail service operators and the franchising system, after findings by the National Audit Office and Competition and Markets Authority on the need for greater oversight of the franchising programme and the extension of ‘on-rail’ competition and opening other markets for rail services.

Further sessions will consider the challenges for incorporating new technologies into passenger rail in order to make journeys better, such as through smart ticketing, the use of open data and integration with the wider transport network.

Location Details
  • London
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